January 2019

The Post Office has announced a proposal to close its Farnham branch, and to transfer operations into WH Smith in The Borough. This is part of a national reorganisation of Post Office branches. The move is planned for June of this year.

The plan is to relocate into a dedicated open plan area towards the rear of the existing WH Smith shop. There will be three staffed serving positions, one of which will be of the traditional screened type, the other two will be open plan. In addition there will be two self service kiosks.  Most of the facilites currently provided at the West Street branch will continue to be available, though the ATM will not be retained.

The office will be available for a period during the WH Smith Sunday opening hours.

It is not clear whether the planned new location will provide an adequate queueing area for customers within and outside the premises. West Street it is know for a queue to stretch through the doors and into the street.

A consultation ran until 6 March 2019.